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IMS Services

Our customer service sets us apart

In-House Handling & Packaging

Most industrial manufacturing suppliers outsource their customer service. Not IMS. Our in-house, expert sales team is immediately available to answer your questions as they come up, whether you’re in the office or out in the field. Get your order placed right away without waiting for a call back from your account manager.

Damage to products during shipping is one of your greatest challenges. Waiting on replacement materials slows your projects down. That’s why we take extra care to properly package your order so it arrives undamaged and in one piece.

Same-Day Shipping

To keep your projects on track, you need to receive your materials as soon as possible. That’s why IMS offers same-day shipping on many of our products. Give us a call today to see if same-day shipping is available for the product you need today.

What Makes IMS So Different?

 

In-House Handling & Packaging

Most industrial manufacturing suppliers outsource their customer service. Not IMS. Our in-house, expert sales team is immediately available to answer your questions as they come up, whether you’re in the office or out in the field.

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